Cash
Book your ride
Enter your pickup address or destination in the booking form.
Driver arrives
Your driver will be on time at the agreed time.
Get going
Get in and enjoy a stress-free ride via the fastest route.
01Do not assume full accessibility
Not every vehicle offers step-free access or permits travel while seated in a wheelchair. Ask for the exact vehicle solution to be confirmed in writing.
02Describe the mobility aid
Provide the type, weight, dimensions and folding method of the wheelchair or walking aid. Electric equipment requires additional details.
03Discuss boarding and assistance
Explain whether the traveller can transfer to a vehicle seat and what help is required. This allows the provider to assess what is realistically possible.
04Include companions and baggage
Companions, medical baggage and regular suitcases belong in the same capacity plan. A large tailgate does not automatically mean sufficient room.
05Arrange airport assistance separately
Assistance inside the terminal is normally coordinated by the airport or airline. Submit that request separately within the applicable notice period.
06Check the transfer details
Provide the pickup, destination, date, passengers and baggage completely. The information and conditions in the booking form apply.
